Surface Book is a versatile laptop, a powerful tablet, and a portable studio that adapts to the ways you work and create. If you just got a new Surface Book, congrats! Here are a few tips to get you started.ĭetach the display for four different modes For more info, see Which Surface devices can be upgraded to Windows 11? Surface Book 2 tips For Surface Book 2 models that have the 8th Gen Intel® Core™ i5-8350U or i7-8650U processor only, you can upgrade your Surface Book 2 from Windows 10 to Windows 11. Hopefully they can fix this somehow.Surface Book 2 comes with Windows 10 Pro edition. I feel very disappointed and mostly sad since I really trusted Microsoft to support my device and respect me as their customer. This is a 3 years old device and now Microsoft is telling me that their own product that I bought with trust and money I had saved for a long time will not be able to run their new OS. Now as I mentioned, I purchased this device in hope and trust of Microsoft's care for the customer and high level of support.

I am very happy of the performance of my device so the decision did not bother me very much, although I felt disappointed that just because I couldn't wait a year longer to purchase the device I was doomed to a slower device while paying the same amount of money for it. Out of curiosity I asked the support if my model will be exchanged to the 8th-gen one since this is their new standard and the unfortunate response was that I will receive the same model as my current one. By the time the problem occurred Microsoft had removed the 7th-gen CPU model from sales and replaced it with the 8th-gen one. I contacted Microsoft support and was serviced with very efficient diagnosing and help over the phone with a conclusion of a in-warranty exchange. The laptop was unusable when in docked mode. After about a year i experienced battery issues where my both batteries were overcharging to around 400% and couldn't deliver enough power to the CPU when unplugged. Mainly because of the direct os-hardware integration and high level support from Microsoft. In 2018 I purchased a Surface Book 2 13' i5 7300u after my Asus died after a year of usage.

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